{"id":18041,"date":"2020-03-01T16:48:44","date_gmt":"2020-03-01T15:48:44","guid":{"rendered":"https:\/\/blogmanutan.com\/?p=18041"},"modified":"2020-03-27T12:35:58","modified_gmt":"2020-03-27T11:35:58","slug":"fonction-achats-quels-sont-les-savoir-etre-essentiels-video","status":"publish","type":"post","link":"https:\/\/blogmanutan.com\/fr-be\/travailler-malin-et-efficacement\/fonction-achats-quels-sont-les-savoir-etre-essentiels-video\/","title":{"rendered":"Fonction achats : quels sont les savoir-\u00eatre essentiels ? Vid\u00e9o"},"content":{"rendered":"<p><iframe loading=\"lazy\" title=\"What&#039;s The Most Important Soft Skill For Procurement Pros (Sub Fr)\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/3KhcgliTGwg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/p>\n<h2><strong>Fonction achats &#8211; savoir-\u00eatre #1 : l\u2019art de communiquer<\/strong><\/h2>\n<p><strong>La communication, que ce soit \u00e0 travers l\u2019\u00e9coute active, l\u2019empathie et\/ou la transparence, est un indispensable de la fonction achats.<\/strong><\/p>\n<p>Gemma Bell, responsable des achats chez L\u2019Or\u00e9al, explique: <em>\u00ab Les fonctions li\u00e9es aux achats d&rsquo;une organisation reposent avant tout sur la capacit\u00e9 \u00e0 comprendre pleinement les besoins et les attentes d&rsquo;une entreprise, de fa\u00e7on \u00e0 \u00e9laborer une solution en collaboration avec elle. \u00bb<\/em><\/p>\n<p>D\u2019autant que l\u2019acheteur doit \u00eatre en mesure d\u2019\u00e9changer avec tous types d\u2019interlocuteurs : des clients internes \u00e0 la direction, en passant par les fournisseurs !<\/p>\n<h2><strong>Fonction achats &#8211; savoir-\u00eatre #2 : l\u2019art du relationnel<\/strong><\/h2>\n<p>Au-del\u00e0 de la communication, la fonction achats doit d\u00e9velopper son intelligence sociale voire \u00e9motionnelle, <strong>\u00e0 travers d\u2019autres comp\u00e9tences interpersonnelles<\/strong>. Pour Chris Emberton, Chief Procurement Offcier chez Clifford Chance, il s\u2019agit par exemple de <em>\u00ab la capacit\u00e9 \u00e0 s&rsquo;impliquer, \u00e0 rencontrer une partie prenante, \u00e0 se poser comme quelqu&rsquo;un de cr\u00e9dible, \u00e0 comprendre pr\u00e9cis\u00e9ment ses objectifs\u2026 \u00bb.<\/em> On peut \u00e9galement y ajouter le sens du contact, le leadership, la diplomatie, la p\u00e9dagogie\u2026<\/p>\n<p><em>In fine<\/em>, entretenir cet art du relationnel vise, pour la fonction achats, \u00e0 :<\/p>\n<p>-&gt; <strong>Nouer des relations p\u00e9rennes et de confiance<\/strong> car, comme le rappelle Chris Cliffe, Directeur chez CJC Procurement : <em>\u00ab Aujourd&rsquo;hui, votre valeur nette est proportionnelle \u00e0 celle de votre r\u00e9seau. Il est donc crucial que les professionnels des achats consacrent beaucoup de temps \u00e0 rencontrer et \u00e9couter autant de personnes que possible, afin d&rsquo;apprendre aupr\u00e8s d&rsquo;elles et d&rsquo;acqu\u00e9rir des connaissances vari\u00e9es. \u00bb<\/em><\/p>\n<p>-&gt; <strong>Mieux collaborer avec leurs parties prenante<\/strong>s ; Matt Beddoe, responsable des achats chez Nestl\u00e9, souligne \u00e0 juste titre : <em>\u00ab Nous sommes rattach\u00e9s \u00e0 une fonction, mais nous faisons \u00e9galement partie d&rsquo;une entreprise. Pour moi, le plus important consiste \u00e0 collaborer avec une entreprise et \u00e0 lui procurer ce dont elle a besoin. \u00bb<\/em><\/p>\n<p>L\u2019acheteur tient donc un r\u00f4le complexe. <strong>C\u2019est \u00e0 la fois un \u00eatre sociable et attentif, autant m\u00e9diateur et qu\u2019influenceur, avec comme cl\u00e9 de vo\u00fbte la gestion des relations !<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fonction achats &#8211; savoir-\u00eatre #1 : l\u2019art de communiquer La communication, que ce soit \u00e0 travers l\u2019\u00e9coute active, l\u2019empathie et\/ou [&hellip;]<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1948],"tags":[1564,2623,2624,2615,2622,2621,2616],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fonction achats : quels sont les savoir-\u00eatre essentiels ? 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